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Effective Vendor Management and Oversight


June 18, 2019 @ 9:00 am - 5:00 pm CEST


This course is designed for those working/interacting with vendors to deliver your clinical trials. How do you ensure you manage them to optimise your clinical trial delivery? What is required for compliant vendor oversight? What could put you at risk of inspection findings? Do you require a governance system with your vendors? How should you implement this for your outsourcing model and how will it add value? What is the best approach to maintain healthy business relationships when outsourcing? How do you drive performance transparency through use of metrics?


Who should attend?

This course is designed for anyone involved in or those seeking a better understanding of vendor management and vendor oversight: Clinical Development Staffincluding those working in Clinical Outsourcing, Contracts and Outsourcing, Clinical Quality Assurance, Clinical Quality Control, Clinical Operations, Vendor Management, Global QA/Compliance and Regulatory Affairs.

Course Objectives

With this course you will:

• Understand the key components of vendor management and vendor oversight
• Learn about governance and how to implement an effective structure
• Discuss risk management approaches when outsourcing your clinical trials
• Describe different aspects of vendor oversight including third parties, local and emerging economies
• Implement metrics to drive performance and transparent vendor oversight
• Discuss the evidence a sponsor requires to convince a regulator you maintain control and oversight


• What is Vendor Management and what is Vendor Oversight
• The many Aspects of Vendor Oversight
• What is Governance and how to Implement an Effective Government Structure
• Risk Management when Outsourcing
• Maintaining Healthy Business Relationships to Support Effective Management and Oversight
• Regulatory Inspections when Outsourcing

Course Leader

Julianne Hull, with over 25 year’s experience in clinical development, Julianne has successfully held global leadership roles in vendor management/outsourcing and clinical operations for several large and medium pharmaceutical companies (Pfizer, Wyeth, Marion Merrell Dow, Biogen Idec and Ipsen). Julianne is now CEO of WenStar Enterprises, a company she formed to provide consultancy to the pharmaceutical industry in the areas of clinical outsourcing and operations.

Learning Methodology

Activites are core part of this course to help you to test and confirm you have met the learning objectives for each session.


18 June 2019


09.00 – 17.00 hrs


CTC office
Münchensteinerstrasse 41
CH-4052 Basel


Tram 15
Tram stop «Grosspeterstrasse»


Registration Fee: CHF 990.00 + 7.7% VAT
10 % reduction for members of SwAPP and SBA.
The fee includes course documentation, refreshments, lunch and a course participation certificate
Payment: After registration, you will receive confirmation and an invoice with instructions on how to complete the bank transfer. Full prepayment is needed prior to the course.

Cancellation Policy:

• Cancellations received more than 14 days before course: 100% refund less bank charges & cancellation fee of CHF 50.00
• Cancellations received 7-14 days before the course: 50% refund
• Cancellations received 7 days before the course: no refund
In case of no show, no refund will be made.




Online Registration Form


If you have NOT received an official confirmation 7 days after registering, please call CTC at 0041 61 695 88 66 or send an email to



June 18, 2019
9:00 am - 5:00 pm


Virtual Classroom
remotely via digital platform Switzerland + Google Map
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