Project Manager(ServiceNow)


Reference Number: 896383-W
Type of placement: Contract, Contract


Our client, a dynamic global bio-pharmaceutical company headquartered in Switzerland, covering multiple therapeutic areas, is looking for a Project Manager on a 6 month contract starting 15th of July until the end of current year, based in the Basel area.

The ideal candidate should have minimum 3-7 years of experience as a project manager and will be a part of implementation of the advanced on-boarding of Global Clinical Development Operation services.

Main Responsibilities:

  • Lead the implementation in a service management solution based in ServiceNow;
  • Supervise businesss adminstrators, system managers and system administrators or document delegation of supervision;
  • Single point of contact for system deliverables;
  • Lead project or operational risks identification and prepare risk mitigation tactics;
  • Lead new system releases or project on behalf of the business;
  • Lead system concept of operations and operating plan including system budgeting and resource allocation to buy, develop, deploy, operate and maintain the system;
  • Responsible for leading and testing the software development.

Qualifications and Experience:

  • Knowelde of computer system validation and code of Federal Regulations (CFR) 21 Part 11 and required documentation;
  • PMP certification is required;
  • Good understanding of Global Clinical Development Processes;
  • Knowledge of ServiceNow;
  • Knowledge and experience in system lifecycle management in a GxP environment and system validation;
  • Excellent written and oral communication skills in English;
  • Ability to work in a complex organizational matrix;
  • Relevant working/residency permit or Swiss/EU-Citizenship required.