info@ctcresourcing.com

MyCTC

Privacy Policy

 

Privacy Policy for CTC Clinical Trial Consulting AG (CTC Resourcing Solutions) and CTC Resourcing Solutions GmbH, referred to in this document as "CTC".

At CTC, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes.

By visitng www.ctcresourcing.com you are accepting and consenting to the practices described in this policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@ctcresourcing.com, by writing to CTC, Münchensteinerstrasse 41, 4052 Basel, Switzerland.

 

Who are we?

CTC (registered as CTC Clinical Trial Consulting AG trading as CTC Resourcing Solutions in Switzerland, and CTC Resourcing Solutions GmbH in Germany), is a specialist recruitment and training organisation operating in the Life Sciences Industry.  Our headquarters are in Basel, Switzerland with an affiliate organisation in Germany.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form/enquiry form/training form, when you send us your CV or engage with other forms within our site.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, employment history, employment references, IP address, and information regarding what pages are accessed and when.

 

Website recording

Use of 'cookies'

Like many other websites, the CTC website uses cookies to distinguish you from other users on the site. 'Cookies' are small pieces of information sent to your computer and stored on your hard drive to allow the website to recognise you when you visit. They collect statistical data about your browsing activities and patterns, they do not identify you as an individual. For example, we use cookies to store your pages and country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

 

Main Cookies used on our site

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, how visitors have reached the site and the pages they visited.

Please note that our website uses Google Fonts.

For more information on Google Analytics privacy policy visit here - https://policies.google.com/privacy?hl=en

Google Maps

These are Google Maps third-party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

How is your information used?

We may use your information to:

  • Contact you regarding queries raised in the contact form.
  • Progress a request you have submitted and send you information directly related to this request.
  • Carry out our obligations arising from any contracts entered into by you and CTC.
  • Seek your views or comments on the services we provide.
  • Notify you of changes to our services.
  • Send you communications which you have requested and that may be of interest to you.
  • These may include information about new jobs, upcoming new jobs, training courses, and updating the details we have for you on the system.
  • Process a job application.
  • Process a training course registration.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. With your consent, we will hold your personal information on our systems for a period of 5 years, or as long as is set out in any relevant contract you hold with us and our legal requirements.

 

Who has access to your information?

CTC will not sell or rent your information to third parties.

CTC will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to service a request or contract with us, and send you information).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will never release your information to third parties beyond the company, unless you have requested us to do so, or we are required to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps to ensure that your privacy rights continue to be protected.

 

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about our jobs, training courses and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect this information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

You can change your communication preferences at any time by contacting us by email: info@ctcresourcing.com or telephone on 00 41 61 695 88 66.

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information, we hold about you so that you can ensure its accuracy. You can do this by contacting us by email: info@ctcresourcing.com or telephone on 00 41 61 695 88 66.

 

Right to erasure

You have the right to instruct CTC to erase the information we hold about you. You can do this by contacting us by email: info@ctcresourcing.com or telephone on 00 41 61 695 88 66.

 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

 

Non-sensitive details (eg. your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we do our utmost to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access them using links from our website.

 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

16 or Under

As our business focuses on providing services to businesses and professionals in the employed environment, we do not store or need to store information about children. If we are contacted by anyone aged 16 or under‚ we will require a parent/guardian's permission before storing or processing any personal information.

 

Transferring your information outside of Europe

We use a trusted Swiss based third party hosting provider to assist with the running and management of the website.

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

At this present time CTC servers and backups are stored in Switzerland and EU.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

 

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in July 2019 (v1.02)